Support

Frequently Asked Questions

Answers to common questions about Ministry Plan Builder.

Is this a generic ministry-plan template?

No. The planning process is based on the information you provide about your congregation, priorities, resources, and ministry context.

Can I revise my plan?

Yes. You can refine your plan and create multiple iterations as your ministry develops.

Can I share it with church leaders?

Yes. The plan is designed to help you communicate priorities, timelines, and action steps with your council, vestry, session, board, staff, or other leadership team.

Does the subscription renew automatically?

Yes. Founding subscriptions renew annually at the $99 founding rate for as long as the original subscription remains continuously active. You may cancel before renewal to avoid the next annual charge — cancellation is handled through the secure subscription management page in your account, and access continues through the end of the paid period.

Refund & Cancellation Policy

Because the Ministry Plan Builder provides immediate access to our planning tools and digital resources, all subscription purchases are final and non-refundable.

You may cancel your subscription at any time. If you cancel, your subscription will remain active through the end of your current paid subscription period. You will continue to have full access to your ministry plans and all licensed features until your subscription expires.

After your subscription expires:

You will not be charged again.
Your ministry plans will remain securely stored in your account.
You may renew your subscription at any time to regain full editing and planning access.

If you believe you were charged in error or experience a billing problem, please contact us using the Help & Feedback form within the application. We will promptly review your request and work with you to resolve the issue.

Still have a question?

Reach us anytime through the Help & Feedback page — every message is read personally.